ORDERS & SHIPPING
Order Changes or Cancellations:
We work hard to get packages to you as quickly as possible. As a result, once your order is submitted we cannot accept cancellations or changes.
Please see our Winter Holiday Shipping Information.
Missing Item Policy
Although we check and double-check orders prior to shipping, mistakes do happen. If an item is missing please let us know. We can ship it out to you, issue a refund, or include it in your next order. If you receive something you did not order, just enjoy it or share it with someone else!
Payment Information:
Credit Card: We use the industry-standard SSL (Secure Sockets Layer) to ensure that your online transaction and credit card information are safe. We do not save credit card information in our system.
Orders are shipped only after the payment is received.
Shipping Information:
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We ship orders via US Postal Service Priority Mail using the least amount of packaging material possible.
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Orders are packed and shipped within 2 to 4 business days from receipt of payment. Mail takes approximately 2 to 3 business days to arrive once shipped--depending on your distance from Maryland.
RECEIVING ORDERS DURING A SALE: We work hard to get packages to you as quickly as possible. During special sales, Scrap Sack Sales, Black Friday weekend, or other holiday sales packages may be delayed by a few days.
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You will receive an email notification to let you know your package is on its way.
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Flat Rate For all US Orders under 1lb Cost: $7.50. price may vary due to weight or tax fees.