Order Changes or Cancellations:

We work hard to get packages to you as quickly as possible. As a result, once your order is submitted we cannot accept cancellations or changes.

Please see our Winter Holiday Shipping Information

Payment Information:

Credit Card: We use the industry-standard SSL (Secure Sockets Layer) to ensure that your online transaction and credit card information are safe. We do not save credit card information in our system.

Orders are shipped only after the payment is received.

Shipping Information:

1. How do you ship?

We ship orders via US Postal Service Priority Mail using the least amount of packaging material possible.

2. How long will it take to receive my order?

Orders are packed and shipped within 2 to 4 business days from receipt of payment. Mail takes approximately 2 to 3 business days to arrive once shipped--depending on your distance from Maryland.

RECEIVING ORDERS DURING A SALE: We work hard to get packages to you as quickly as possible. During special sales, Scrap Sack Sales, Black Friday weekend or other holiday sales packages may be delayed by a few days.

3. How will I know my order has been shipped?

You will receive an email notification to let you know your package is on its way.

4. What are my shipping cost options?

Flat Rate For all US Orders Cost: $7.50

Missing Item Policy

Although we check and double-check orders prior to shipping, mistakes do happen. If an item is missing please let us know. We can ship it out to you, issue a refund, or include it in your next order. If you receive something you did not order, just enjoy it or share it with someone else!